Privacy Policy

Privacy Policy


This Privacy Policy describes how your personal information is collected, used and shared

when you visit or make a purchase from (the Site).



When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. As you browse the Site we collect information about the individual web pages that you view, what websites or search terms referred you to the Site and how you engage with the Site. We refer to this information as  device information.


We collect device information using the following methods.


Cookies are data files that are placed on your device and often include an anonymous unique identifier. Learn how cookies work here:


Log Files track actions on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date and time stamps.                                                                                                                                                              

Web beacons, tags and pixels are electronic files used to record information regarding how you browse the site.


When you make a purchase or attempt to make a purchase on the Site, we gather information from you; name, billing address, shipping address, payment info

(including credit card numbers and details), email address, and phone number.

This is known as Order information. This credit card data is processed using highly

Secure DPS Payment Express – a best practice system used to facilitate electronic payments.

Read the DPS Payment Express Privacy Policy here ?


We use Mailchimp to host and manage all email subscribers and email campaigns.

We may contact you with Level-It news and offerings via Mailchimp.


Personal Information in this Privacy Policy refers to both Device Information and

Order Information.



We use the Order Information to fulfil orders placed through the Site – processing your payment information, arranging shipping and providing you with invoices and order confirmations. We also use this order information to:


Communicate with you.

Screen our orders for potential risk or fraud.

Provide you with information or advertising relating to our products or services.

We use the Device Information collected to help us screen for potential risk and fraud

(in particular your IP address), and more generally to improve and optimize the ladderleveler Site, ( EG: by generating analytics about how our customers browse and interact with the Site, and to assess the efficacy of marketing initiatives).


We also use device information for targeted advertising campaigns.




We use Google Analytics to help us understand how our customers use the Site.

You can read more about how Google uses your Personal Information here.

You can opt out of Google Analytics here:


We may also share your Personal Information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to otherwise protect our rights.




As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the

Network Advertising Initiative’s (NAI) educational page at


You can opt out of targeted advertising via the links below:






You can also opt out of some of these services by visiting the Digital Advertising Alliance’s

opt out portal at:



If you are a European resident, you have to access personal information that we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


Additionally please not that we are processing your information in order to fulfill contracts we may have with you (eg: an order), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe.



When you place an order thought the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



This Privacy Policy may be updated from time to time in order to reflect operational. Legal or regulatory changes.



If you have a question regarding our Privacy Policy, or would like to make a complaint

Please contact us at [email protected] or by mail at the address below




Ladderlevellers (NZ) Ltd

124 Broderick Road


Wellington 6037

New Zealand